Contact
We're Here to Help
Questions about your order, a return, or your warranty? Our Melbourne-based team is ready to help. We reply to every message within 24 hours on business days.
Email Us
Send us a message any time — we typically reply within 24 hours (Mon–Fri).
Business Hours
- Monday – Friday: 9:00am – 6:00pm AEST
- Saturday: 10:00am – 4:00pm AEST
- Sunday & public holidays: Closed
Frequently Asked Questions
Where is my order?
Track your order using the link in your confirmation email. Orders are dispatched within 24 hours of payment (business days).
Do you offer returns?
Yes — every iPhone comes with our 7-day change of mind return policy.
What warranty do I get?
Every device includes our 1-Year Replacement Warranty.
How fast is shipping?
Most orders arrive within 1–3 business days across Australia. See our shipping policy for details.
Policies
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